BT: troubled by the numbers game

BT Global Services had run into trouble in Germany in its numbers rental business when unscrupulous operators had started to use them to fleece consumers...

Corporate

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BT
BT Global Services had run into trouble in Germany in its numbers rental business when unscrupulous operators had started to use them to fleece consumers. A seemingly normal phone number would turn out to be a premium service and the consumer’s phone bill would go up alarmingly. The Challenge With the press hounding the company for its failure to protect consumers, BT’s...